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Frequently Asked Questions

What do I need to use Phlix?

A Plex account (free or Plex Pass) and a Plex Media Server with at least one photo library. Your device must be running iOS 17 or later.

How much does Phlix cost?

Phlix is a one-time paid app from the Apple App Store. There are no subscriptions, no ads, and no in-app purchases. Once you've bought it, every feature is unlocked.

How do I install Phlix on another device?

Phlix is tied to your Apple ID. Sign in to the App Store on any iPhone or iPad with the same Apple ID and Phlix can be downloaded again at no additional cost.

I don't see any photo libraries.

Phlix only displays photo-type libraries from your Plex server. Make sure your Plex Media Server has at least one library with the type set to "Photos." You can add one in your Plex server's settings.

Can I use Phlix outside my home network?

Yes, as long as your Plex server allows remote access. Phlix connects to whichever server address is reachable — local or remote.

Does Phlix work with Plex Pass?

Phlix works with both free Plex accounts and Plex Pass. No Plex Pass is required.

Is Phlix made by Plex?

No. Phlix is an independent application and is not affiliated with, endorsed, or sponsored by Plex, Inc. Plex, the Plex Play logo, and Plex Media Server are trademarks of Plex and used under a license. Phlix uses Plex's publicly available API to connect to your server.

How do I clear the image cache?

Go to Settings > Storage > Clear Image Cache. This frees up disk space without affecting your favorites or preferences.

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